Industry News

Internet technology has transformed businesses. We follow the latest developments and help business owners choose the right strategy for their organisation.

Microsoft to open African cloud datacentre region in 2018

Software giant plans to capitalise on business demand for its cloud services in Africa by offering users access to locally hosted Azure and Office 365 more ...

Brits expect driverless cars to outnumber normal cars in 15 years

Survey shows 42% of people think autonomous vehicles will make roads safer, but 46% admit they would not feel safe as a passenger in a driverless vehicle more ...

Smart Dubai works with United Nations on smart cities index

Dubai is becoming a world leader in smart city developments and international organisations want to tap its experience more ...

CIO interview: Ibrahim Gokcen, Maersk

The first chief digital officer at Danish shipping giant Maersk tells Computer Weekly how he is taking on the digital challenge more ...

London digital sector continues to grow faster than rest of UK

The gap between the number of digital tech firms in London and the rest of the UK is growing more ...

The evolution of OpenStack: Where next for the open source cloud platform?

The OpenStack Summit revealed details of how the seven-year-old open source platform is overcoming its growing pains and positioning itself for even greater enterprise adoption more ...

Startup aims to improve web access for disabled people

Essential Accessibility is on a mission to make online services more friendly to disabled people through a mix of assistive technology and consultancy more ...

VMware expands support for Horizon Cloud to include Microsoft Azure

Virtualisation giant strikes up public cloud partnership with Microsoft to support users that want to run their business applications and desktops in Azure more ...

Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience more ...

Most younger shoppers want to buy goods directly through social media

Shoppers aged 20 and under are increasingly interested in buying goods directly through social media, as well through subscription-based retail services and voice-activated devices  more ...

Samsung Pay finally hits the UK

Mobile payments app available in the UK nearly two years after its launch more ...

Qatar’s Milaha Maritime and Logistics upgrades firewall to ensure global network performance

Middle East marine and logistics company has improved its firewall to support global expansion more ...

More than half of consumers trust reviews over retailer advice

Consumers are now more trusting of other customers and product reviews than they are of advice given by retailers more ...

Toys R Us introduces tablets for store staff

Toy and games retailer Toys R Us is trialling the use of tablets for store assistance to provide a better customer service experience  more ...

Openreach asks comms providers how to improve broadband access

Openreach is to consult with its communication services provider customers on exploring the case for fibre-to-the-premises broadband and universal coverage more ...

Made.com trialling real-time chat for customer advice

Online retailer Made.com has partnered with Hero so showroom staff can chat live with online shoppers to help with queries and shopping decisions  more ...

Paymentless retail could be the future, says Barclaycard VP of strategy and innovation

The ideal in-store customer experience would be for payments to be an invisible part of the shopping process, says Barclaycard’s vice-president of strategy and innovation  more ...

London will lose its European tech leadership status because of Brexit

London is at risk of being usurped as the tech capital of Europe because of the UK's impending withdrawal from the benefits of EU membership more ...

Addison Lee uses common customer transport tech to offer luxury couriering

Addison Lee is well known for being a business-focused private hire firm in and around London, but as competition has increased the firm has refocused its use of tech to provide courier services to customers and retailers  more ...

Durham Police to use artificial intelligence to help decide if suspects should be held in custody

Durham Police are to use artificial intelligence to help them decide whether or not to keep suspects in custody  more ...

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